How many days will I get to complete my payment after the statement generation date? Yes, your referral will get cashback up to INR 100/- on the first cash transfer. For further details, click here.

My payment has been declined/failed but the amount has been deducted from my bank account? This might happen due to a technical glitch. We recommend you to wait for 24-48 hours for the reversal of charges or completion of payment to reflect in your statement. If the issue persists, please contact us via phone call […]

I have partially used my credit line and failed to make repayments. Can I still use the remaining credit line? A failure to make timely repayments against your due amount may result in the suspension of your credit line. In this case, you will not be able to use your credit line & avail more […]

I have delayed repayment of my previous loan. Will I be eligible for a new loan? If your Zype credit line is active, you will be eligible for a further cash transfer from your credit line. Please keep in mind that your repayment behavior can lead to an increase or decrease in the credit limit […]

Does ZYPE decline my credit line in case of default on a previous Zype loan? While we would urge you to maintain a healthy repayment history with us, if you have missed the repayment and repaid with all charges, the credit line would be open for further drawdowns. Your line amount may increase or decrease […]

Can I carry forward my due amount to the next statement? Any unpaid due amount will be automatically added to your next statement along with penalty interest & late fees calculated and chargeable on a daily basis. We recommend you always make repayments on time to maintain the health of your credit profile & avoid […]

Would a delay in repayment affect my bureau score? A delay in making repayment can negatively affect your credit profile and have an impact on your credit score. We recommend you always make repayments on time to maintain the health of your credit profile & improve your credit score.

I have made a repayment, but it is not reflecting on the App? If money has been debited from your bank account but is not getting reflected on the App screen, it may be pending at the bank. We recommend that you wait for 24 hours from the time of repayment. If the payment is […]

What happens if I miss the payment on the due date? On missing the due date for repayment, there will be penalty interest and late fees charged daily on the due amount.

Which modes of repayment are available on Zype? You can make a repayment using UPI, Netbanking, or debit card within the Zype app.

How do I make a Zype EMI payment? You can initiate repayment by clicking on the ‘Pay Now’ button on the home screen or in the My Zype section.

How does advance payment affect my billing amount? Advance payment will be considered in your next statement for deduction against the due EMI.